12/11/2025 12:29 Igor Sane wrote:

Hi Oleg How are you? So.. We are having a problem when printing QR Code by Fomin... Sometimes in some RPT, the QR Code are not printed.. just a white space are printed in QR Code place.. if the user try again to print the report, works, but sometimes didnt work.. just after 3 or 4 attempts the QR Code are displayed and printed.. This report are printed direct to print (not previewed before). How to solve this randomic error? We use Clarion 6.3 and Fomim 3.36 Thank you

12/11/2025 23:55 Oleg Fomin wrote:

Nobody reported such a problem yet. Is there any chance I can reproduce and investigate the issue?

12/15/2025 14:26 Igor Sane wrote:

Hi Oleg. Thank you for reply.. Itīs very randomical.. Here in our lab, itīs never happened.. And in our customers, in 98% its work perfect.. but 1 or 2 invoices in a day, it was printed without QrCode.. and if the user print again teh same invoice, print correctly.. We already try to change the size of QrCode, change the localization of QrCode in invoice.. but without sucess.. The QrCode have just the invoiceīs number.. and this number (without QrCode) is printed in another frame correctly. We try to change some fields of QrCode configuration in Fomim, but without sucess too.. Could be some QR Code parametrization? We try to change some configurations os qrcodeīs frame, but without sucess too..

12/15/2025 16:13 Oleg Fomin wrote:

> in our customers, in 98% its work perfect.. but 1 or 2 invoices in a day, it was printed without QrCode.. The question is what is the common denominator? Does it happen on a single workstation? In this case it looks like environmental issue, asking for %temp% folder cleanup, memory and/or disk diagnostics, other system maintenance actions up to hardware change or reinstall Windows and software.